Cancel your reservation
Payment will be made exclusively to the hotel. If you cannot take up your booking, you need to cancel no later than 2 days before your date of arrival. Please take into account that the date of arrival starts at 0.00 am (CET.) Any booking not taken up and not cancelled 2 days before arrival will be billed at a cost equivalent to the price of the whole reservation. A different cancellation policy may apply for group bookings:The hotel will contact you within 24 hours if this is the case. Advance Purchase offers are non-refundable at cancellation.
In case you booked a NON REFUNDABLE room or package, the following conditions are applicable:
Your credit card details are necessary to qualify for this promotion. No change or cancellation can be made after booking. Upon booking, you accept to be charged for the full price of the stay, this amount is non refundable in case of cancellation or change of dates of stay.
For all our reservations Uniform Conditions for the Hotel and Catering Industry apply. A different cancellation policy may apply for group bookings. The hotel will contact you within 24 hrs. if this is the case.